Term & Conditions

A legal disclaimer

General Information

The information provided on this website and through our services is for general informational purposes only. While we make every effort to ensure the accuracy and completeness of the information, Chord of Ocean (“we”, “our”, “us”) makes no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of any content.

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​No Professional Advice

The content on this website or provided through our services does not constitute professional, legal, financial, or technical advice. Clients should consult appropriate professionals before making decisions based on any information provided.

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Limitation of Liability

To the maximum extent permitted by law, Chord of Ocean shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services, including but not limited to damages from errors, omissions, interruptions, or inaccuracies in content.

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Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Chord of Ocean is not responsible for the content, accuracy, or practices of any linked third-party websites.

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Changes to Disclaimer

We reserve the right to modify this Legal Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on this website.

Governing Law

This Legal Disclaimer is governed by the laws of Singapore. Any disputes arising in connection with it shall be subject to the exclusive jurisdiction of the courts of Singapore.

1. Introduction

1.1 These Terms & Conditions ("T&Cs") govern the use of services provided by Chord of Ocean ("we", "our", "us"). By engaging our services, you ("you", "your", "client") agree to be bound by these T&Cs.

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1.2 We reserve the right to amend these T&Cs at any time. Any changes will be communicated to you and will apply to services rendered after the date of such communication.

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2. Services Provided

2.1 We offer a range of pool services, including but not limited to:

• Water treatment and chemical balancing

• Routine cleaning and maintenance

• Filter servicing and debris removal

• Pump and lighting repairs

• Tiling, fiberglass, and decking upgrades

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2.2 Detailed descriptions of each service are available on our website or upon request.

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3. Appointments & Scheduling

3.1 Appointments are scheduled based on mutual availability. We will make reasonable efforts to accommodate your preferred timing.

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3.2 You are required to provide accurate information regarding your pool's specifications and access details to facilitate efficient service delivery.

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3.3 If access to the pool area is restricted or unsafe, we reserve the right to reschedule or cancel the service appointment.

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4. Payment

4.1 We will only bill you for services rendered. Charges will be communicated and agreed upon prior to the commencement of any work.

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4.2 Payments are due upon completion of services unless otherwise agreed in writing.

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4.3 In the event of non-payment, we reserve the right to take legal action to recover outstanding amounts.

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5. Liability

5.1 We are not liable for any damage resulting from pre-existing conditions, misuse, or neglect of the pool or its equipment.

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5.2 Our liability is limited to the cost of the services provided and does not extend to consequential or incidental damages.

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6. Health & Safety

6.1 You must ensure that the pool area is safe and free from hazards before our staff arrive.

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6.2 We adhere to strict safety protocols during all service appointments to protect both our staff and clients.

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7. Warranty & Repairs

7.1 Any warranties provided are limited to the workmanship and materials used during the service.

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7.2 Warranties do not cover damage resulting from misuse, neglect, or lack of maintenance.

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7.3 Claims under warranty must be reported promptly and will be assessed on a case-by-case basis.

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8. Privacy & Data Protection

8.1 We collect personal information solely for the purpose of providing our services and communicating with you.

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8.2 Your information will not be shared with third parties without your consent, except as required by law.

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8.3 You have the right to access and correct your personal information held by us.

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9. Governing Law

9.1 These T&Cs are governed by and construed in accordance with the laws of Singapore.

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9.2 Any disputes arising from these T&Cs will be subject to the exclusive jurisdiction of the courts of Singapore.

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